Rules
★ Purchase Rules and Terms:
1. Warranty and Inspection Period
The warranty covers only the initial functionality of the account and the first login.
After purchase, you have 2 hours to check the account, unless otherwise stated in the product description. For large orders, the inspection period may be extended by agreement with support.
If you have not worked with our accounts before, we strongly recommend purchasing a small quantity first for testing. Do not purchase a large batch until you are sure the product is suitable for your needs and workflow.
2. Warranty Cases
A replacement is possible if the account was initially:
- invalid;
- provided with incorrect credentials;
- deleted;
- missing functionality that was explicitly stated as available in the product description.
If a certain feature or function is not specified in the product description, its availability is not guaranteed.
For example, some Google services may require additional activation via SMS, QR code, or another verification method. If access to a specific service is explicitly stated in the product description but is unavailable, provide proof and contact support.
3. Replacement of Large Orders
You cannot simply send a list of accounts and request replacement of the entire batch.
Each reported non-working account must be supported by a check or other convincing evidence of the problem.
If you purchased a large batch, first test a small portion of it. If you encounter problems with this portion, stop using the remaining accounts immediately and contact support.
Support may selectively check other accounts from the same batch. If login is successful, proof of functionality will be provided. In this case, the cause of the problem should be investigated on the customer's side, including software, proxies, device, login method, or other working conditions.
Purchasing a large batch by itself is not grounds for a refund of the entire order.
4. Mass Bans After Starting Work
If you load a large batch into software and all or almost all accounts are subsequently blocked, this situation is not automatically considered a warranty case.
All accounts are checked before being uploaded to the store.
If you notice problems with the first accounts you test, you must immediately stop working with the rest of the batch and contact support instead of continuing to use the remaining accounts.
If support can successfully log in to selected accounts from the same batch, subsequent mass blocks are not eligible for replacement.
The argument “accounts from another seller work fine” is not proof of a problem with our product. Accounts from different sellers may differ in origin, preparation, age, and other characteristics.
5. Replacement and Refunds
In a confirmed warranty case, the primary solution is account replacement.
If suitable replacement stock is temporarily unavailable, replacement accounts will be provided when suitable stock becomes available.
A refund is an exceptional measure and is possible only when a clearly confirmed mass problem with the batch exists, suitable replacement stock is unavailable, and no new replacement stock is expected.
Temporary unavailability of replacement stock by itself is not grounds for a refund.
6. Information Required for Replacement
To review a replacement request, you must provide:
- Order details.
- The specific problematic accounts.
- Screenshots or other evidence of the problem.
- Information about the software or login method used.
- Information about the proxies used.
Screenshots must show the actual login problem or the issue with the functionality stated in the product description, not the consequences of subsequent activity performed with the account.
7. Usage Rules
Prohibited:
- Using a home IP address.
- Using VPN services.
- Using public or shared proxies.
- Using the same device and the same proxy for a large number of accounts.
We recommend using separate profiles or devices, IPv4, mobile or residential proxies, and an anti-detect browser.
Violation of these requirements may result in refusal of replacement.
8. General Terms
Each account is sold to only one customer.
We do not sell hacked accounts and do not provide access to the same account to multiple customers.
After a successful login and the start of work with the account, subsequent blocks, restrictions, or consequences of the user's actions are not considered warranty cases.
If a problem occurs, contact support as soon as possible. Standard response time is up to 24 hours.
By purchasing the product, you confirm that you have read and accepted the product description and these terms.